Typically within 48 hours of ordering, they will be sent to your email. You will receive an additional email, so keep an eye out on that!
Right after you've placed an order, you will receive a confirmation email. Your order will be processed as soon as possible. Once your order is ready to be shipped, you will receive an additional email with the tracking information. You can use this information to track the shipment of your order until it is delivered. Consult this page: Track Order
Yes, we ship all over the world. Plus we offer Free Standard Shipping on all our orders!
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address.
This may happen when items are sent to places of work. In some cases, your item might have been delivered to a post room or colleague within your company and someone else will have signed for it.
Also, please check with your mailman, neighbours, or building manager/mailroom. In these cases, you can request proof of delivery certificate from the shipping courier by filling in a signature request form. We'll also be contacting the courier to find out what happened.
No, Secure The Drip represents commitment to fine quality. Our product materials are certified 14-18K gold, 925 sterling silver and genuine rhodium and are in full compliance with the Jewelry Vigilance Committee. We fully guarantee the authenticity of our materials and every order comes with a certification and guarantee card.
No, our jewelry will never turn your skin green. We use a 5 layer 18K gold plating, and it will last for several years. The quality has been verified by our master jewellers.
We create our pieces with exceptionally high quality PVD plating to ensure that we provide the longest lasting jewelry on the market.
This is not to say you shouldn't take precautions! High quality jewelry still requires care and attention.
Swimming, especially in salt or high temperature water will shorten the lifespan of your jewelry. Chlorine can permanently damage any gold plated jewelry, so we suggest avoiding this.
We mostly use Flawless Cubic Zirconia as our main stone type, which is an excellent alternative to natural gemstones because it is more scratch-resistant for everyday wear. On the other hand we also do offer real natural diamonds (from Si1 to VVS quality). Real diamonds will be identified as such.
The pieces listed online are hand-set with Flawless Cubic Zirconia stones. These are the best quality in the game. Beware that since the stones aren't genuine diamonds, a diamond tester might always be able to tell them apart!
Moissanite pieces will pass most handheld testers. These will be identified as such.
You can send us an inquiry for any solid gold pieces set with VS1/Si1 diamonds.
We always try to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Or take a look at our return policy for more details.
It depends on the product. All options are outlined on the product page, so look out for customization options there.
If your payment got declined, it's most likely due bank restrictions. If this occurs, please try using a different payment method. We also accept payments through Paypal!
You can pay for your order with the following options:
PayPal Visa Creditcard Mastercard Creditcard
Yes, it's 100% safe! All payments on our site are processed by a third-party authorised payment processor. They use the latest generation encryption protocols and safety measures that are the best in the field. You can also order through Paypal.